PSY 400 Week 5 Conflict Resolution Program Paper and Presentation
This Tutorial contains 2 Papers and Presentation
Week 5: Conflict Resolution Program
In this assignment, you will integrate the concepts of conflict resolution, group influence, and attribution to develop a program of conflict resolution to a current conflict situation.
Identify a conflict between two groups, and obtain approval from your instructor.
Write a 700- to 1,050-word paper in which you create a program to improve the relationship between two groups. Examples include between police and a community, managers and subordinates, the city council committee and a special interest group, and unions and management. Be specific in identifying what community, company, or organization you are writing about.
Nature of the Conflict
• Describe the context of the conflict. What kind of community or organization is this? Who are the stakeholders in the outcome of the conflict?
• Identify the overt and covert issues presenting both sides.
• Describe the effect the conflict has on the organization within which it exists and, if applicable, the surrounding community.
• Identify attribution errors and how they will be addressed in the program.
• Analyze the dynamics within each group and between groups. Who are the leaders? Does anyone stall or undermine the group? Is there a relationship between two subgroups?
Program Design
• Apply the elements of conflict resolution.
• Describe the central strategy you will use to resolve or diminish the conflict.
• Provide at least one reference supporting the use of such a strategy.
• Include a program component that employs social media.
• Explain how you will address attribution errors between the groups.
• Identify the elements of persuasion you will use in your program.
Create a 15- to 20-minute oral presentation that you would give to sell your program to the company or organization where the conflict exists. The presentation should be accompanied by 10 Microsoft® PowerPoint® slides with speaker notes that include the following:
• The goals of the program
• The logistics of the program (schedule, location, and so on)
• The content of the program (any worksheets, activities, or events)
Cite at least 4 references in your presentation, including the reference that demonstrates research support of your program strategy.
Stakeholder Presentation Scoring Guide
| Criteria | Non-performance | Basic | Proficient | Distinguished |
|---|---|---|---|---|
| Explain an organizational or patient issue for which a collaborative interdisciplinary team approach would help achieve a specific improvement goal. | Does not describe an organizational or patient issue for which a collaborative interdisciplinary team approach would help achieve a specific improvement goal. | Describes an organizational or patient issue but the way in which a collaborative interdisciplinary team approach would help achieve a specific improvement goal is unclear or missing. | Explains an organizational or patient issue for which a collaborative interdisciplinary team approach would help achieve a specific improvement goal. | Explains an organizational or patient issue for which a collaborative interdisciplinary team approach would help achieve a specific improvement goal, noting potential consequences of not addressing the issue. |
| Summarize an evidence-based interdisciplinary plan to address an organizational or patient issue. | Does not summarize an evidence-based interdisciplinary plan to address an organizational or patient issue. | Discusses an evidence-based interdisciplinary plan, but its relevance to an organizational or patient issue is unclear. | Summarizes an evidence-based interdisciplinary plan to address an organizational or patient issue. | Summarizes an evidence-based interdisciplinary plan to address an organizational or patient issue, noting specific sources of evidence used to develop the plan. |
| Explain how the interdisciplinary plan could be implemented and how the human and financial resources would be managed. | Does not explain how the interdisciplinary plan could be implemented and how the human and financial resources would be managed. | Explains how the interdisciplinary plan could be implemented or how the human and financial resources would be managed, but not both. | Explains how the interdisciplinary plan could be implemented and how the human and financial resources would be managed. | Explains how the interdisciplinary plan could be implemented and how the human and financial resources would be managed, providing real-world examples relevant to the context of the health care organization. |
| Propose evidence-based criteria to evaluate the degree to which the project was successful in achieving the improvement goal. | Does not propose evidence-based criteria to evaluate the degree to which the project was successful in achieving the improvement goal. | Proposes irrelevant criteria or criteria not based in evidence to evaluate the degree to which the project was successful in achieving the improvement goal. | Proposes evidence-based criteria to evaluate the degree to which the project was successful in achieving the improvement goal. | Proposes evidence-based criteria to evaluate the degree to which the project was successful in achieving the improvement goal, noting specific sources of evidence used to develop the criteria. |
| Slides are easy to read and error free. Detailed speaker notes are provided. | Slides are difficult to read with multiple editing errors. No speaker notes provided. | Slides are easy to read with few editing errors. Speaker notes are sufficient to support the slides. | Slides are easy to read and error free. Detailed speaker notes are provided. | Slides are easy to read and clutter free. Slide background is “visually” pleasing with a contrasting color for the text and may utilize graphics. Detailed speaker notes are provided. |
| Organize content with clear purpose /goals and with relevant and evidence-based sources (published within 5 years) with an APA formatted reference list with few errors. | Does not organize content with clear purpose/goals. Power point slides do not support main points, assertions, arguments, conclusions, or recommendations. Sources are not relevant and/or evidence-based (published within 5 years). No reference list provided. | Organizes content with clear purpose/goals and with relevant and evidence-based sources (published within 5 years) with a reference list not in APA format/or has many errors in format. | Organizes content with clear purpose /goals and with relevant and evidence-based sources (published within 5 years) with an APA formatted reference list with few errors. | Organizes content with clear purpose/goals. Power point slides support main points, assertions, arguments, conclusions, or recommendations with relevant and evidence-based sources (published within 5 years) with a flawless APA formatted reference list. |
