HQS 620 Describe Relationship Between Project Deliverables, Goals, and Outcomes
Describe the relationship between project deliverables, goals, and outcomes. How are each important and what makes each different? Provide an example of each to support your position.
Project goals are the answers to why the manager is doing the project. wants to achieve in doing the project (Planning: Determining Your Project’s Outcomes, Goals and Objectives, 2019). Deliverables are the products or services that will be help achieve the goal of the project. They are related to each other as each plays a significant role in a successful project. Without each a project will not be possible to achieve or materialize. A well-defined objective aligned with deliverables will result in a productive and successful project outcome thus, each is significantly important in any project. Each will help achieve each other’s purpose in the project and differs by the roles and ways they help achieve success of the project (Marron, 2017).
Example is that when for the improvement in discharge waiting time (objective) from previous 1 hour to 45minutes (Objective with specific time measurement). Doctors to finish discharge orders in 20 minutes and nurses to finish discharge papers and patients to be out of the hospital for the next 25 minutes. The outcome will be a 15% decrease in the complaints from patients related to long discharge waiting time before actual time they get out of the hospital. Measurement will be done by knowing the current percentage of complaints and measuring the succeeding monthly percentages after the project implementation. Deliverables will be a better discharge protocol from doctor’s discharge time to the actual time patient left the hospital leading to continuous success in achieving improvement in discharge waiting time.
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How are each important and what makes each different? Provide an example of each to support your position.
Projects focus on creating distinctive products based on their goals, outcomes, deliverables. are related as they denote to one common approach to ensuring that a project meets the needs and expectations of its sponsors and beneficiaries. The purpose of project goals is to describe what a project will accomplish or the value that a project will attain. Goals are high level statement that offer overall context for what the project is attempting to achieve. For instance, the goal of a healthcare organization may entail reducing the prevalence of hospital acquired infections among its inpatients. Outcomes are the measurement and evaluation of a project’s results against the intended or projected intents (Jiang et al., 2018). Outcomes entail what a project, its manager and team hope to achieve when accomplishing the set goals. For example, the facility’s outcome might be “to reduce hospital acquired infections by 50% in six months’ time. Therefore, the goal is to reduce infections, but the expected outcome is to ensure that infections are cut by half. The implication is that a project’s goals align with outcomes to ensure that the project management team focus on real results within a set period.
These are the real and intangible products or services that the project team has produced for the project sponsor or clients. The deliverable could be a weekly report, an upgrade to the server, or the creation of software for a healthcare facility aimed at a specific group of patients (Chen & Lin, 2018). Therefore, project stakeholders, in particular the project manager and sponsors, should expect project goals and outcomes to be included in final product deliveries while planning a project. As seen, each of these is critical to the project’s overall goals and objectives. Deliverables define the project’s goals and objectives, whereas results and deliverables define the project’s scope.
It is necessary to generate deliverables as part of a project’s scope and charter in order to achieve the project’s goals and objectives in terms of quantifiable goods and services (Sipes, 2019). Identifying who is in charge of each deliverable and how much time it will take, as well as a completion date, are all critical components in determining whether or not the deliverable has been reached. Deliverables, such as a report or a tool for documenting procedure steps, are tracked during the project to track status and achieve project requirements. The project’s outcomes are referred to as the result of the project’s efforts (Stolovitsky, 2014). All of these are specific to the project and can be used to determine its overall success or failure. Dialysis patients’ missed treatment rates could be one example of this. The project’s goals serve as a guide for the project’s objectives and serve as a motivator for the project’s teams (Project management, 2021). Because they are so generic, it is difficult to compare them to actual results.
This is an illustration of the differences between the two concepts and their importance in a project like lowering the rehospitalization rate for dialysis patients. A deliverable would be a post-hospitalization checklist that assesses the patient’s current condition and the resources required to avoid a hospitalization. Finally, there would be a significant decrease in the rate of hospitalization readmissions as a result of this strategy.
The project charter identifies all project deliverables, goals, and outcomes first. Deliverables are tangible or intangible outputs produced as project building blocks. They are outputs that must be completed in order for the project to move forward (Sipes, 2019). Deliverables can include documents, software, designs, and project reports. A blueprint, for example, is a deliverable that signifies the completion of the design phase of construction progress. Goals are broad statements about the tasks that must be completed during the course of the project (Sipes, 2019). Goals can be measured. For example, the goal could be to reduce the infection rate by 5% in three months. A project’s outcome could be the project’s impact or a deliverable. For example, the outcome of a quality improvement project could be increased efficiency (crash) or the installation of an EHR system to increase efficiency (deliverable).
Deliverables are linked to project goals because they are items required to meet project objectives (Sipes, 2019). A tangible deliverable could be the item that represents the plan’s completion. A project design, for example, could be completed in three weeks. The deliverable (blueprint or software design) is required in this case to meet the project goal. The blueprint or software design (deliverables) also serves as the final product. As a result, a deliverable can be output in its current state, an item for meeting project goals, or the outcome of a project.
Outputs are deliverables and outcomes, while goals are scheduled tasks. Goals are important because they define what the initiative intends to achieve. The use of deliverables and outcomes is required for the completion of a job or the achievement of a goal.
