Capella University Employees Performance Metrics Discussion
Discussion: Performance Metrics
Performance is frequently measured based on applied metrics. Consider the performance of a baseball team. The team’s success is measured by its ability to win games relative to the other teams in its division. When we analyze the performance of individual players on the team, we are using applied metrics. Each player is given a batting average, which can be calculated in its simplest form by dividing the individual’s number of hits by his or her number of attempts at bat to get the “Batting Average” (Hits / At Bats = Batting Avg). So if player John Smith gets 202 hits during a season where he has 546 attempts at bat, his batting average would calculate out to .370. Similar calculations and averages can be used to measure employee performance that is more appropriate to an organization.
Reflect on a past work experience where your performance was reviewed and identify three behaviors that were evaluated. In examining the behaviors, which do you feel were task or contextual behaviors? In preparing your response, answer the following questions:
How appropriate or effective were the metrics that were employed for these behaviors?
How would you have improved the metrics?
If there were no metrics in place, which metrics would you suggest? Justify your response.
Be specific and provide examples with references to this week’s literature. APA format.
BY DAY 3
Post a cohesive and scholarly response based on your readings and research this week that addresses the following:
Evaluate the use of metrics to measure performance management in organizations. Analyze the behavioral factors that should be considered by an organization when they are measuring an employee’s performance. Justify your responses with references to the literature.
Cravens, K., Goad Oliver, E., & Stewart, J. (2010). Can a positive approach to performance evaluation help accomplish your goals? Business Horizons, 53(3), 269–279.
Shaked, D. (2010). A strength-based approach to metrics, scorecards and performance reviews. AI Practitioners, 12(3), 50–55.
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Nurses play a pivotal role in quality healthcare service delivery. Unfortunately, the U.S. health system continues to experience shortage of registered nurses in medical facilities, which is exacerbated by the healthcare demands of an aging population (Haddad, 2022). This situation stretches the capacity of healthcare facilities centers since the remaining nurses cannot fill the gaps to ensure a positive patient outcome, which contributes to an increase in employee turnover rates and a negative image to the public.
An aging population overstretches the capacity of hospitals across the nation. As a result, the demand exceeds the supply, and medical facilities face nurse shortages that in turn lead to overwork to meet the health needs of patients. A considerable number of nurses work in hospices and palliative wards to take care of ailing senior citizens who suffer from chronic diseases, such as high blood pressure, cardiovascular diseases, and diabetes. Nurses are, therefore, forced to work longer shifts to ensure that medical facilities operate efficiently. Inevitably, the outcome is occupational fatigue (Halter, 2017). As a result, medical centers report an increase in medical errors, which in turn taint the image of once respected hospitals.
Nursing shortage is detrimental to the provision of quality healthcare. Nurses on duty have to attend to an increasing number of patients on a daily basis, while the workforce continues to shrink. Consequently, available nurses are overworked and cannot cope with the demands of the job. An overwhelmed workforce leads to low rating scores against medical facilities and causes high employee turnover because nurses then resign to pursue different careers.
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Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
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If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
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